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AgNOC MSP Features |
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AgAUDIT – Network Audit and Discovery
AgBACKUP – Computing Backup and Disaster Recovery Policy
AgDEPLOYMENT –- Software Deployment
AgHELP – Unlimited Helpdesk and Trouble Ticketing Remote Support
AgMONITOR – 7x24x365 Network and System Monitoring
AgPATCH – Patch Management / Hotfixes
AgPOLICY – User / Infrastructure Policy Administration
AgREMOTE – Remote Desktop Management of Entire Infrastructure
AgREPORT – System Report Generation
AgSECURITY – Security and Antivirus Monitoring
AgVENDOR – Technology Vendor Management
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AGCS Managed IT Services – AgNOC
Network Operations Control Center
AgNOC is a comprehensive integrated IT application that automates the day to day IT tasks for managing your Business IT System's with sophisticated Patch Management, Software Deployment, Monitoring, Help Desk, Remote Desktop Management, Computer Inventory, Audit and Reporting features and much more. With AgNOC You can be confident that your network is up-to-date with the latest security fixes, patches and spyware.
AgNOC allows companies to leverage economies of scale, utilize best practice network management techniques and transfer technology ownership to AGCS; allowing you to focus on increased Production, Saving Time and Making Money with your business capabilities.
Best practices for tasks such as:
- Spyware and Virus Monitoring
- Disk Drive Analysis
- Security Patch Management
- Application Usage
- System Auditing
- Backup and Disaster Recovery
- User Policy Enforcement
AgNOC Services Overview
Best practices that are embodied in an automated state-of-the-art infrastructure that gives you immediate response time, access to resources and proactive solutions.
- 24x7x365 Network Monitoring
- Unlimited Remote Support
- Helpdesk and User Support Ticketing System
- Telephone, email and instant messaging technical support
- State-Of-The-Art Trouble-Ticketing System / Automated Escalation Process
- Remote Server and Workstation Management
- Remote Monitoring and Management by certified trained AGCS IT Professionals
- Proactive Management ultimate protection to keep business critical applications, devices, servers workstations and users operational
- Priority access to network engineering available 7/24 for notifications and escalation
Comprehensive Server And Disaster Recovery Management
Our comprehensive server management keeps your servers running, available and secure.
MSP Server Management
- 7x24x365 Monitoring
- Backup Management
- Security Patch Management
- Virus Definition Management
- SQL Server Management
- Exchange Server/User / Mailbox Management
- Active Directory Management
- IIS & OS Management
- Firmware Management
- Service Monitoring and Notification
- Event Log Monitoring
- Keep Service Packs, Patches and Hotfixes current as per company policy
Disaster Recovery of Servers
- AGCS, ensures that in the event of a hardware failure, OS security exploitation, or server-side virus infection, you will not be billed for the labor required to restore your server to the point provided by the last available backup.
Devices, Network, Workstation And Other Device Management
AGCS’ comprehensive devices and workstation level services are designed to keep your systems and personnel productive. Each program provides varying levels of coverage based on user, desired results and budget without compromising quality.
Network Management
- Performance Monitoring
- Capacity Planning
- Auditing and Management
- Comprehensive Reporting
- Connectivity to the Internet
Manage Desktops and Laptops
Manage Network Printers
Manage PDA’s/Smart-Phones
Manage VoIP Phone Systems
Manage Other Networked Devices
- 7x24x365 Monitoring
- Backup and Disaster Recovery
- Security Patch Management
- System Log Monitoring
- Virus Protection Management
- Daily System Audits
- End User Support Portal
- Monthly Management Reports
- Application Deployment
- Application Addition and Change Notification
- Hardware Change Notification
- Security Log Monitoring
- Application Log Monitoring
- Spy ware Removal and Management
- Bandwidth Usage Tracking
- Asset Management
- Report Generation
- Remote Management
- End User Remote Control
- Desktop Policy Enforcement
- Permissions & File Management
- Email / Mailbox / POP3 Management
Our bundled revolutionary Flat-Rate IT Support program combined with our Proactive Network Monitoring Service provides you experienced IT Support on demand to maintain and protects your networks 24 Hours a Day, 7 Days a Week, 365 Days a Year!
Call Today To Schedule Your
FREE On-site Consultation
Ask about Our FREE MSP 30 Day Trail Offer...
210.615.9200
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