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AgNOC
MSP Features |
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AgAUDIT
– Network Audit and Discovery
AgBACKUP
– Computing Backup and Disaster Recovery Policy
AgDEPLOYMENT
–- Software Deployment
AgHELP
– Unlimited Helpdesk and Trouble Ticketing Remote
Support
AgMONITOR
– 7x24x365 Network and System Monitoring
AgPATCH
– Patch Management / Hotfixes
AgPOLICY
– User / Infrastructure Policy Administration
AgREMOTE
– Remote Desktop Management of Entire Infrastructure
AgREPORT
– System Report Generation
AgSECURITY
– Security and Antivirus Monitoring
AgVENDOR
– Technology Vendor Management
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AGCS Managed IT Services
– AgNOC
Network Operations Control Center
AgNOC is a comprehensive
integrated IT application that automates the day to day IT tasks
for managing your Business IT System's with sophisticated Patch
Management, Software Deployment, Monitoring, Help Desk, Remote
Desktop Management, Computer Inventory, Audit and Reporting features
and much more. With AgNOC You can be confident
that your network is up-to-date with the latest security fixes,
patches and spyware.
AgNOC allows companies to
leverage economies of scale, utilize best practice network management
techniques and transfer technology ownership to AGCS; allowing
you to focus on increased Production, Saving Time and Making
Money with your business capabilities.
Best practices for tasks such as:
- Spyware and Virus Monitoring
- Disk Drive Analysis
- Security Patch Management
- Application Usage
- System Auditing
- Backup and Disaster Recovery
- User Policy Enforcement
AgNOC Services Overview
Best practices that are embodied
in an automated state-of-the-art infrastructure that gives you
immediate response time, access to resources and proactive solutions.
- 24x7x365 Network
Monitoring
- Unlimited Remote
Support
- Helpdesk and User
Support Ticketing System
- Telephone, email
and instant messaging technical support
- State-Of-The-Art
Trouble-Ticketing System / Automated Escalation Process
- Remote Server and
Workstation Management
- Remote Monitoring
and Management by certified trained AGCS IT Professionals
- Proactive Management
ultimate protection to keep business critical applications,
devices, servers workstations and users operational
- Priority access
to network engineering available 7/24 for notifications and
escalation
Comprehensive
Server And Disaster Recovery Management
Our comprehensive server management keeps
your servers running, available and secure.
MSP Server Management
- 7x24x365 Monitoring
- Backup Management
- Security Patch
Management
- Virus Definition
Management
- SQL Server Management
- Exchange Server/User
/ Mailbox Management
- Active Directory
Management
- IIS & OS Management
- Firmware Management
- Service Monitoring
and Notification
- Event Log Monitoring
- Keep Service Packs,
Patches and Hotfixes current as per company policy
Disaster Recovery of Servers
- AGCS, ensures that in the event of a hardware
failure, OS security exploitation, or server-side virus infection,
you will not be billed for the labor required to restore your
server to the point provided by the last available backup.
Devices,
Network, Workstation And Other Device Management
AGCS’ comprehensive devices and
workstation level services are designed to keep your systems and
personnel productive. Each program provides varying levels of
coverage based on user, desired results and budget without compromising
quality.
Network Management
- Performance Monitoring
- Capacity Planning
- Auditing and Management
- Comprehensive Reporting
- Connectivity to the Internet
Manage Desktops and Laptops
Manage Network Printers
Manage PDA’s/Smart-Phones
Manage VoIP Phone Systems
Manage Other Networked Devices
- 7x24x365 Monitoring
- Backup and Disaster Recovery
- Security Patch Management
- System Log Monitoring
- Virus Protection Management
- Daily System Audits
- End User Support Portal
- Monthly Management Reports
- Application Deployment
- Application Addition and Change Notification
- Hardware Change Notification
- Security Log Monitoring
- Application Log Monitoring
- Spy ware Removal and Management
- Bandwidth Usage Tracking
- Asset Management
- Report Generation
- Remote Management
- End User Remote Control
- Desktop Policy Enforcement
- Permissions & File Management
- Email / Mailbox / POP3 Management
Our bundled revolutionary Flat-Rate IT Support
program combined with our Proactive Network Monitoring Service
provides you experienced IT Support on demand to maintain and
protects your networks 24 Hours a Day, 7 Days a Week, 365 Days
a Year!
Call Today To Schedule Your
FREE On-site Consultation
Ask about Our FREE
MSP 30 Day Trail Offer... 210.615.9200
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